We'd love to hear from you. Whether you have a question about an order, a product, sizing, delivery or returns, our customer service team is here to help.

Email: info@ellairemanchester.com

Customer Service Hours

Monday to Friday: 9:00 – 18:00 (GMT)
Saturday and Sunday: 12:00 – 15:00 (GMT)

Our team is available seven days a week and aims to respond to every enquiry within 24 hours.

To help us help you faster

When you get in touch about an existing order, please include your order number and the email address used at checkout. For product or sizing questions, let us know the item name so we can point you in the right direction.

Returns and Refunds

Please don't send items back before contacting us — email info@ellairemanchester.com and we'll confirm the correct returns address and process. Full details are in our Refund & Returns Policy.

Company Details

Business Name: Ellaire Manchester
Company Registration No.: 98885308
VAT No.: NL005359571B94
Registered Address: Hoofdstraat 38, 2235 CH Valkenburg, Netherlands